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Thank you for visiting and using FastDaddyShop.com. We provide services to you through our website and those services are provided to you on the basis of the following Terms and Conditions. Please note that they may vary from time to time without notice to you. The latest terms and conditions will be displayed on our website and we advise you to read though them each time that you use our site. These Terms and Conditions apply to all users (including casual browsers) whether or not the registration process has been completed. Please note that by clicking ”Agree” button, you are confirming that you have read, understood and accept our Terms and Conditions you are agreeing to be bound by these terms. Unfortunately, you will be unable to order products from us if you refuse to accept these terms and conditions.
Service Availability
We accept orders from individuals in the UK.
Product Availability
All Products for sale on https://fastdaddyshop.com are subject to availability. If for any reason your order cannot be fulfilled owing to lack of stock, we will process a refund for the out of stock item(s) and will let you know.
Order Acceptance
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product(s). All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product(s) has been dispatched. Contract is created between us only after we either confirm shipment date by separate email or confirm a Tracking Number. When this automated email is sent the contract will be deemed to be complete on the basis that we will use the email you entered on your order and it is your responsibility to ensure it is both correct and functioning. Should we not be able to provide you with the product you have ordered we will contact you via email and give you the option to wait, choose an alternative or cancel the order for a full refund.
All products ordered and delivery costs (if applicable) must be paid for in full (and authorised) prior to goods being dispatched. If there is a problem with processing your payment we will contact you as soon as possible.
Delivery will be deemed to have been effected when one or more of the following occurs:
- The courier handed the parcel to any person in your building;
- The parcel was left at your door with a photograph as evidence;
- GPS Tracking showing the courier was at your address;
- The parcel was left in your designated “Safe Place”;
- The Parcel was left with a neighbor;
Wrong Delivery Inputted
If you provide us with a wrong delivery address and your goods are signed for by another party, fastdaddyshop.com cannot be held responsible for any loss you incur as a result.
Your Right to Cancel Orders
You can amend or cancel an order at any time before confirmation of shipment and your entire payment will be refunded. Orders cannot be amended after shipment is confirmed. You can cancel the order within 14 days after delivery. Please contact us in writing by email orby phone to cancel an order. We cannot accept responsibility for errors, omissions or lost communication sent by any other means.
You cannot cancel without costs, products made to your specification such furniture after it has been confirmed ready for shipment.
Returns
You have 14 days to cancel your order from receiving your goods and then 14 days to return the goods once you’ve confirmed with us.
Please email us at [email protected] stating the reason for your return and we will help process the return promptly.
Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is new and in fully re-saleable condition. Returns should be made in original, undamaged packaging.
Please note if any items has not been returned to us in fully re-saleable condition or not correctly packaged or not in the original packaging we may refuse a refund on the item, or deduct a part of the original selling price from the refund amount. This will be calculated on an individual basis.
Please be aware that pushchairs, scooters, bikes should only be tried indoors to decide whether they are suitable. If used outdoors during this time the cost of new wheels will be deducted from your refund.
Due to safety and hygiene standards we are not able to exchange or refund car seats, baths and mattresses unless faulty or damaged.
We do not accept returns of products from other retailers.
Registration on The Website
Certain services are only available if you complete the registration process. By completing the registration process, you are stating that you are at least eighteen years of age or a minor with parental consent to use this website. Please note: All minors (anyone under the age of 18) are recommended to discuss these Terms & Conditions with their parents or guardian before completing the registration process. In return for you using our website and benefiting from our services, you agree to provide true, accurate, current and complete information about yourself where required in the registration form, and to ensure that this information is kept accurate, complete and up to date. Please advise us immediately of any loss or compromise of your login details and we will be happy to re-set your password or take any other necessary action.
Website Up-time
We take all reasonable steps to ensure that this website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore we will not be liable if this website is unavailable at any time.
External Links
We may provide, or, Third Parties may provide links to other websites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those websites.
Disclaimer of Warranties
You agree that your use of the website and our services is at your sole risk. The website and services are provided on an “As Is” and “As Available” basis.
We have taken great care to check all specifications; weight, colours, descriptions, sizes etc. However, our suppliers reserve the right to alter specifications and make improvements to their products without notice. Therefore all details are to be taken as approximate. Please be aware that colours can appear different on the computer than in reality, this can be caused by your computer settings. We would always recommend that you inspect the product before you buy. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues , profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.
Our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products.
Nothing in this Terms and Conditions shall exclude or limit your statutory rights.
Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
- Strikes, lock-outs or other industrial action.
- Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
- Impossibility of the use of public or private telecommunications networks.
- The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Privacy
We are well aware that consumers are often concerned about their details being supplied to third parties and we would confirm that on no occasion will this occur. We hold on file purely the minimum details required to make transactions and provide relevant details to transport companies as per their trading conditions. We do not pass details of our customers to any other party. Details of customers are kept on secure files and include name, address, contact phone number etc. These are kept for the minimum time required by law. For our customer’s convenience, cookies are used on this website.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at office@fastdaddyshop.com or by mail using the details provided below:
Fastdaddyshop
8B Seaton Place East, Aberdeen, AB24 1XE, United Kingdom
(We are an online company. Only for correspondence)